Hi,
I purchased a Regular Cheese burst Farmhouse Pizza from Dominos Shibpur outlet on 20/01/2024. The invoice number is 64129/23/25301 and the Order no was 51. The payment for the pizza was done through UPI for an amount of Rs 358.70 inclusive of taxes and I was also charged Rs 7.62/- for a paper bag for a take away product.
I informed the server that the amount for paper bag should not be deducted as the order was take away product and could not be carried away in hand as it is served hot. I also informed the server executive on the counter that the Courts have set a clear precedent on such charging as deficiency of services. However he refused to listen and did not provide any explanation. Being aggrieved I am compelled to report such practice being carried out at your outlets.
Best
Upama Bhattacharjee
Advocate
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