The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
DTDC AWBN I00969918 DELIVERED AS PAY ON DELIVERY BUT YET TO DELVIER CHEQUE COLLECTED FROM CONSIGNEE
This was delivered with the service of pay on delivery. Our customer also confirmed us of handling over the CHEQU payment against the INVOICE to the DTDC courier delivery boy. DTDC also
confirmed us the collection of CHEQUE.
But DTDC yet to get us delivery of the CHEQUE received from our CUSTOMER. It’s...