[Resolved] Mpokket — disclosure of privacy details named as defaulter still after payment. | |||
I used mpokket for loan almost 2years upto everytime i paid loan on due date, and 6months back i lost my phone and unable to logged in from another so i paid the money lately, only twice i got call and i said i will pay the money and send the direct link and even after payment My contact details got messages as i am defaulter . Its really painful to get humiliated even after payment of loans and ONE OF CONTACT THEY SENT MESSAGE WAS A NEW NUMBER I DON'T UNDERSTAND HOW THEY GOT THAT CONTACT LIST WHICH IS RECENTLY ARE YOU GUYS STEALING OUR DATA EVEN AFTER UNINSTALLING AN APP, HOW ARE YOU DOING IT'S AGAINST PRIVACY . IN THIS COMPLAINT I WANT TO HIGHLIGHT THESE ASPECTS 1. WRONGFUL USE OF DATA 2. DEFAMATION of once character. 3. Exploiting. 4. Verbal torture I have linked the screenshots for proof and i blured out information for privacy i can send original copies if needed. And the account details they are updated a week back when which i haven't used mpokket app how did they got them. If the contacts are older when i used mpokket it's okay i may have given permission but how do you got new ones. Was this information helpful? | |||
Nov 1, 2023 Complaint marked as Resolved Verified Support Aug 26, 2023 mPokket Customer Care's response Our team has spoken to you & we believe your concern has been resolved.
Verified Support Sep 05, 2023 mPokket Customer Care's response Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
Verified Support Sep 11, 2023 mPokket Customer Care's response Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
Verified Support Sep 21, 2023 mPokket Customer Care's response Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
Verified Support Sep 22, 2023 mPokket Customer Care's response Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
Verified Support Oct 01, 2023 mPokket Customer Care's response Hi iamrv, Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved. | |||
11 Comments | |||
Comments
My loan payment in mpokket has been failed but the app still asking me to repay loan
Reply
App shows my loan as been processed but I haven't received money yet to my account. Please check it
Mpoket app is delet my account any dispose my cibil record then i can not borrow money from any places how i can borrow money in fruture
I use to clear my dues before the due dates but still after clearing all my loans it still shows i have not paid .. when i check for cibil score .. so please clear this issue .. ASAP .. i need my cibil score get updated soon .. thank you
We understand your concern. We would get in touch with you shortly & resolve your concern.
We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
We understand your concern. We would get in touch with you shortly & resolve your concern.
We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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