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[Resolved]  Mpokket — Excessive fees

I lost my mom in covid pandemic
my father is a small farmer
i have a younger brother
i am a student
i did not have any job
i take 10k loan now they are asking for 19000 penalty.
i am ready to pay please remove all late fess i will pay immidiately.
earlierly they asked me to pay 19000, now telling that 24000
but its too big for 10k loan
i am ready to pay principal and interest.
pls help me otherwise i will suicide.
i have anxiety disorder
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Feb 3, 2024
Complaint marked as Resolved 
fee problem is now solved. now i will see credit report after 45 days then will update
Verified Support
Feb 07, 2024
mPokket Customer Care's response Hi Sanjay,

Our team has spoken to you & we believe your concern has been resolved. Aside, we would request you to mark the raised complaint as resolved.

Regards,
Team mPokket.
Feb 21, 2024
Updated by mature complaint is not resolved
experian is wrongly updated
Complaint comments 
2 Comments

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Comments

Hi Sir,

Our motto is to understand & assist our valued users & we never condone any inappropriate activity which might lead to such thoughts. We apologise in case you had any issues & we request you to DM your registered number & we would get in touch to help you.

Regards,
Team mPokket.
Reply
Hi Sanjay,

Our team has spoken to you & we believe your concern has been resolved. Aside, we would request you to mark the raised complaint as resolved.

Regards,
Team mPokket.
Reply

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    +91 33 6645 2400
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    PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, , EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal, India - 700091
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