Panasonic India Complaints & Reviews

My panasonic mobile gd25c display was defective i summited my mobile on 26 april to your service center i pic solution preet vihar delhi till date i have not received any communication from them and their phone is always not reacable ialso tried to contact your rm mr kuldeep raina but he also didn't pickup my phone my phone is in warranty imi no is [protected] pls look into the matter and oblige. Thanks paras...

Very bad costomer service.. It's been more than a week i have been calling them for installation they say it will be done today but never get a call from service engineer.. After that they gave service centre number but the manager doesn't pick the call.. Horrible service...

It's been more than a week now.. I have not bought tv for demo purpose.. Very ignorant customer care department.....

My self Kunal Sharma from Patna, Bihar.
i was given my Panasonic Smarphone Eluga A2 for service here in patna serice center on 21st of April 2017, the Patna Service center told me that i will get my phone after 7 days, but after 7 day when i call him they told me that my phone is still in delhi & they have no update that when my phone move from delhi,
then I call to Panasonic customer care toll free no, they checked my status...

I purchased panasonic ac 1.5 ton back in apr 2016. I found that cooling effect is not upto the mark in 2nd week of apr 2017 within warranty period. So i requested for service maintenance which was taken care by after multiple follow ups and free of cost as it is within warranty. The technician cleaned the machine.. Done deal... It was okay. Right from next day cooling is completely off. I raised complaint on phone (R[protected] so that...

I have brought an air-condition unit from meenakshi fan house madurai tamilnadu a/c model cu-kc18sky3r-1on[protected] vide invoice no mdu1-17/[protected] dt.[protected]. After so many follow-up and phone calls they have installed the unit on[protected]. But after that the cooling effect is very low and your supervisor has attend to it and informed that some more gas to be added to get cooling. It is hardly seven days how can we accept to repair...

I purchase 1.5 tonn window ac date 12.5.17 from reliance digital store (Logix-noida sector 35) with installation free by the name of amit kumar shrivastava ([protected]). At 13 morning i receivd ac and 14th evening 5 pm engineners came for installation. When he open he find that fan has already broken. I discussed with panasonic service centre and reliance digital they told to me that ac will be replaced within 48 hours. Today is 16th may...

Automatic water drainage complained twice to customer care and onces to the service centre but trie n error done by ur engineer 3 times and he also replaced one and taken 850 +350 on his previous visit but still the problem remains the same washing machine not yet in working condition. So we request u to send some well qualified engineer for the repair work...

Sir/Madam,

On 15th May 2017 I had a talk with the Panasonic senior customer care person and also had a talk with Mr. Arvind Goel (Mob: [protected]) the owner of Panasonic service centre.
Both of them assured me that since their technicians were unable to rectify the fault, they will be sending the senoirmost technician today to rectify the fault.

Mr. J Chhabra
[protected]...

I have called the customer care on 27th April 2017 at 2:45 PM to schedule 2nd service of my AC. The AC person came on 30th April 2017 in evening around (19:00 Hrs), on 3rd after I registered for 2nd service, what a quick service Panasonic is giving.

Then we he did servicing and guided me to clean the filter every 10 -15 days if we have heavy dust in our area.

Yesterday (12th May 2017) in evening I was cleaning...

Dear Mr Sathish R (Panasonic Chennai)

This is my reply to this last email, dated 12/05/2107.
This, following the abruptly ended conversation with you.
Very unprofessional.

The complaint was referred to you for arbitration and you did nothing for this customer, in the form of explanation or follow up.
You did not inspect my house to see the work nor did you understand the nature of the complaint,...

Sir/madam,

I had purchased a Panasonic 1 Ton Window AC from Navrang

Electronics, Delhi-110092 on 5th June 2016.

From day one the AC was not cooling properly. Last year in July 2016

the technician came and checked the AC. He agreed that the AC was

not cooling prop erly and told me that the AC needs servicing. He

serviced the AC (DRY SERVICE). He...

Dear sir
As i have not received a specific response, i write again to remind you of the service rendered to this customer, thro the previous emails.
Panasonic thro' its employees in chennai, has let this customer down and you owe him an explanation and set things right, from the recent air con installation.
The installation took 10 days, was messy, faulty and still today incomplete.

Besides the above problem,...

Meny apna microwave 5 days pahle service center m cotation k liy diya tha mery 4 baar jany per bhi mujy cotation bana k nahi diya gaya mujy waha wait karwaya gaya or fir baar baar yahi bola gaya k kal ham cotation bana dengy ya apko mail kar dengy jiska mail bhi mujy abhi tak nai bheja gaya meny 2 baar call bhi kiya service center p jinka name jeetu bhai h unhony mujy santosh janak jawab nai diya aap meri complete ko jald se jald solve kary...

I purchased panasonic led tv 55 inches model no. Th-55c300dx on may 30 2016. Within one year i had the remote replaced thrice. The led screen had a line on the left hand side. The technician came and replaced it for me. Within one month again the line has come on left handside. I want a replacement as i have paid 71k for this product and have received a defective unit. The seller is ezone at malad infiniti mall mumbai....

HDMI and USB ports stopped working around 10th April 2017 and I logged a repair request with Panasonic via Job number R[protected]. Mr. Gyanendra, one of their techicians visited me and confirmed that the motherboard controller unit is shorted and the whole motherboard will need to be replaced. I have asked for the remplacement and am ready to pay for the new part, however no one has contacted me for over 2 weeks now and Mr. Gyanendra's...

We would like to throw some light on Panasonic Service Team who is fooling people a lot and I am one of the Victim who is still going round & round.
My Andriod Panasonic Eluga switch Model phone went dead on 10th of March 2017 which was submitted same day to Panasonic Care "Jai Maa Enterprise" in Rohtak, Haryana.
I was given a Job Sheet number KJASPHR128317PI22569 with a Turn around time of 15 days. In between I approarched...

I have bought a washing machine top load fully automatic from you all about 1.5 years back.
I have relocated to a new house in bangalore and i have been calling your call center[protected]

1. I have called 7 times since wednesday - 3rd may 2017
2. I asked for re-installation (Very clearly mentioning) this is re-installation and i will pay the required charges
3. I continue to call your call center to...

I bought an ac from vasanth & co sale at nandambakkam on30/03/17. After that not delivery the ac subsequent many follow up they delivered ac in damaged packing condition. I spoke to panasonic sales manager and service manager, they confirmed that company packing is like that because of transportation. After that till today they didn't send installation person. No response from the company side and dealer side.

This japanese...

When i am speaking (Calling) to someone else speaker is not working and speaker volume is very low even when speaker is on.
Speaker is not working when call take place.
Speaker mode is not working while calling/speaking to some one else
Pls provide online update for my problem.
I bought mobile from flipkart.
Back camera is very low quality
Give update for android version 7 for this mobile
br...

Dear sir,

Despite of several communications, i am not getting proper solution to my problem from the company. I have already paid for servicing charges but after 15 days of the servicing the ac have again started giving same problem and now they are given another estimation of above 8500 for repair. I am giving herebelow the case history :

I have a panasonic window ac which was not cooling. Hence i lodged complain...