| Address: | 12th Floor, Ambience Tower Ambience Island, NH-8 Gurgaon Gurgaon HR 122001 IN |
Greetings,
On May 3rd, myself wrote to service head of Panasonic India regarding non-performance of captioned air conditioner model CS-ZU24ZKYF, product code-POS-AC INVERTER W/O PCB 4Y, set serial no 233PRJEDZU01733, AIRCON INVERTER 2.0 TON, purchase date 17/06/23.
Also having extended warranty coverage for 48 months. Vide contract no P12103729.
Myself is not satisfied with the performance of the product this summer. We are using 5 other ACs of Panasonic brand in the same house, without any complain.
During the last 3 weeks, 3 sets of engineers visited and tried their best to their satisfaction. I also cooperated and waited for satisfaction, but got no results.
I made complain by email to national service head but no response from his side till today.
Yesterday, I informed him that my complain will be escalated today to upper level and I need a positive solution.
Thank you,
With regards,
Shyamal Kr. Dey,
[protected]
sudipta.[protected]@gmail.com Was this information helpful? | 
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