Tamil Nadu Electricity Board [TNEB] — Service Tariff Has Been Changed Without Any Prior Notification/Warning - Avudaiyarkovil (O&M)/Service Number [protected]

Address:6/12, Kanur, Avudaiyarkovil
Website:www.tnebnet.org/awp/sendSuccess

Dear concerned,

Subject: Service Tariff Has Been Changed Without Any Prior Notification/Warning - Service Number [protected]

Ref: Section & Distribution: 139/Avudaiyarkovil (O&M) & 005-Amaradakki

I hope this email finds your wonderful office in good health. I'd like to draw your attention to the fact that my EB connection has been changed from LA1A to LM61 since the month of April 2023, without any previous notification/warning or inspection from an EB officer/AE (Contact Number: [protected])

I am currently living in another country. When I was in Avudaiyarkoil, I tried multiple times to go to the EB Office and meet with the concerned AE in person to discuss this matter. But he was never in his seat during office hours, so I never got to meet him. As a result, I called him and inquired about the tariff adjustment. He stated that, "I was doing my house construction in my village so that someone from the EB office could have visited and witnessed if I misused electric power from my existing house for the new construction purposes". His snarky and unverified responses surprised me because I never used the power from my existing residence and had already purchased a diesel pump-set and other tools for construction purposes cause basically I am a Civil Engineer in profession.

I have tangible proof that I never used the adjacent electricity. You can refer to the attached electrical readings, which show that my electricity usage during the said new construction(January 2023 to March 2023) was "very less" than the government subsidy of 100 units per month. My mother, Punitha, has been the only person living in my Kanur house for the last two years, thus as you can see below, the electricity consumption has never exceeded 100 units.
Please find herewith enclosed Picture 01

Another house construction (person named Mr. Suppu in Kannur Village) occurred near my house, despite the fact that he did not have a house of his own or any prior existing service connection there because he lives in nearby town Aranthangi. My question is, can the AE or related employees charge or compel him to pay simply because he is building a new house?

I'd like to expand on my question: should anyone pay to TNEB just because they're undertaking new construction work, even if they never use any current resources? I am certain that no one from the Avudaiayarkovil EB office has ever seen/caught or cautioned me if I exploited the existing power for construction purposes.

Aside from this issue, the public has lodged other complaints about the Avudaiayarkovil AE office and staff. Many occasions in 2019, 2021, and 2022, EB officials charged large sums on consumers' heads without any direct visit or assessment by an assessor. Please see the meter reading below, which displays 660 units for a modest tiled house. I've never used my house as a wedding hall or a movie theater to consume this much power. Simply said, each EB employee's incompetence or ignorance of responsibility compelled the consumer/public to pay an inflated amount. During that time, I complained to AE, but he agreed it was the EB office's misappropriation and asked me to pay only for that time period, so I did. Not just me, but so many others.
Please find herewith enclosed Picture 02

Because of this tariff change My mother had paid around 2500 rs unnecessarily. Therefore, since there was no response from EB office and AE side, I respectfully request that you/your office treat this as my complaint and examine these issues and re-change to normal tariff before I approach the consumer court and media for further steps.

Thank you very much for your advance actions in this matter.
+2 photos
Was this information helpful?
No (0)
Yes (0)
Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tamil Nadu Electricity Board [TNEB]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    10%
    Complaints
    6267
    Pending
    0
    Resolved
    638
    Tamil Nadu Electricity Board [TNEB] Phone
    +91 44 2852 0131
    Tamil Nadu Electricity Board [TNEB] Address
    NPKRR Maaligai, 800 Anna Salai, Chennai, Tamil Nadu, India - 600002
    View all Tamil Nadu Electricity Board [TNEB] contact information