The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
I signed with Vibranture MBA consulting on 23Dec post a discussion 3 days back. While I had signed up for full services, he had shown keen intent on assisting me with application work and strategy. In-fact he had sent motivating emails on lets do a best crack at the school where I am making my application for.
This person right after signing up does a brainstorming session with me (which is priced differently and quite heavily for a single...